What We Do

We help organisations create inclusive workplaces for the benefit of everyone.

Consultancy

Where to start? We can help guide you with our consultancy services.

Assessments

One-to-one Workplace Needs Assessments

Screening and Diagnostics

Explore our online screening tool, diagnostic and assessment services.

Awareness Training

Individual and group awareness training sessions

Assistive Technology and Training

Discover Assistive Technology products and technology training

Coaching

One-to-one and co-coaching for neurodiversity and disability

Access To Work

For over 25 years we have supported both individuals and assessors with the Access To Work scheme.

Individuals

Order your assessor recommended items or browse our shop.

Assessors

Learn how we can support neurodiverse employees.

Access to Work Guide

Discover Access to Work and download our step-by-step guide.

Blog Posts

The latest insights, perspectives and news from the Thriiver team.

Assistive Technology Overviews

Download our assistive technology overview booklet.

Shop Online

Together We Thrive.
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Coaching

Discover our coaching services available via our online shop.
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Hardware

Discover our full range of hardware on our online shop.
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Software

Discover our full range of software on our online shop.
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Training

Discover our training services and purchase online.

Access To Work quotes provided within 4 hours

Order assistance available via phone and email

Assistive Technology Technical Support

£42.00£238.80

SKU: 80bd873bef94

If you have a technical support contract with us you will have access to a dedicated telephone number to connect you straight to a member of our Support Team. Our Support Team also use an encrypted web-based support tool to allow them to connect directly to your PC to trouble shoot any of the above issues.

Technical support hours

  • 9:00am – 5:30pm, Monday – Friday (excluding bank holidays)

*Please note that existing technical support customers can receive a discounted rate for their annual technical support if they renew before their existing support expires. Please contact us for more information.

  • General software faults and failures

  • Voice profile setup (including vocabulary, command sets and roaming users)

  • Voice profile accuracy and troubleshooting

  • Interaction with other desktop applications

  • Use of commands and vocabularies

  • Sound issues  (Headset /hardware troubleshooting and sound settings)

  • Installation, pre-requisites and migration issues

  • Licensing queries

  • Application options and settings

  • Software usage advice

  • Product information/advice

  • Support documentation

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