Thriiver Limited understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.
1. Company Information
Thriiver Limited (“Thriiver”) is registered with Companies House in England and Wales Company Number 03415976 with Registered address: The Courtyard Holmsted Farm, Staplefield Road, Cuckfield, West Sussex, RH17 5JF, England.
2. Website Visitors
Like most website operators, Thriiver collects non-personal data of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Thriiver’s purpose in collecting non-personal data is to better understand how Thriiver visitors use its website. From time to time, Thriiver may release non-personal data in the aggregate, e.g., by publishing a report on trends in the usage of its website.
3. Gathering of Personal Data
Certain visitors to Thriiver’s website choose to interact with Thriiver in ways that require Thriiver to gather personal data. The amount and type of information that Thriiver gathers depends on the nature of the interaction.
(i) What we collect (we may collect the following information):
• Name and job title;
• Contact information including e-mail address;
• Demographic information such as postcode, preferences and interests;
• Other information relevant to customer surveys and/or offers.
(ii) What we do with the information we gather (we require this information to understand your needs and provide you with a better service, in particular for the following reasons:
• Internal record keeping;
• We may use this information to improve our products and services;
• We may periodically send promotional emails about new products, special offers or other information we think you may find interesting using the e-mail address you have provided;
• From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests.
(iii) How and where do we store your personal data?
• We will only store your personal data in the UK. This means it will be fully protected under the Data Protection Legislation.
(iv) How long will we keep your personal data?
• Even if we delete your personal data, it may remain on backup or archival media for legal, tax or regulatory purposes.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online threats please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
5. Links to External Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
6. Protection of Certain Personal Data
Thriiver discloses potentially non-personal and personal data only to those of its employees, contractors and affiliated organisations that:
(i) need to know that information in order to process it on Thriiver’s behalf or to provide services available at Thriiver’s website;
(ii) have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Thriiver’s website, you consent to the transfer of such information to them. Thriiver will not rent or sell potentially non-personal and personal data to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Thriiver discloses potentially non-personal and personal data only in response to a summons, court order, governmental request or when Thriiver believes in good faith that disclosure is reasonably necessary to protect the property or rights of Thriiver, third parties or the public at large.
If you are a registered user of https://www.thriiver.co.uk and have supplied your email address, Thriiver may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Thriiver and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Thriiver takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially non-personal and personal data.
7. Aggregated Statistics
Thriiver may collect statistics about the behaviour of visitors to its website. Thriiver may display this information publicly or provide it to others. However, Thriiver does not disclose your personal data.
To enrich and perfect your online experience, Thriiver uses “Cookies”, similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
11. Controlling Your Personal Data
You may choose to restrict the collection or use of your personal data in the following ways:
• Whenever you are asked to fill in a form on the website look for the box that you can click to indicate that you do not want the information used by anybody for direct marketing purposes;
• If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law to do so. We may use your personal data to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You have the right to:
• Access the personal data we hold about you;
• Request that we correct any inaccuracies in your personal data;
• Request that we delete your personal data;
• Object to the processing of your personal data;
• Withdraw your consent to the processing of your personal data.
You may request details of personal data which we hold about you under the Data Protection Act 1998. There is not normally any charge for a subject access report. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 7 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
If you would like a copy of the information held on you, please write to:
Data Protection Officer
Unit 5, The Courtyard
12. Updating Information
If you believe that any information we are holding is incorrect or incomplete, please write to us at the above address or e-mail us at email@example.com as soon as possible let us know. We will promptly correct any information found to be incorrect.
14. Data Controller and Processor
For the purposes of the GDPR, Thriiver is the data controller of the personal data that we collect from you. We may use third-party service providers to process your personal data on our behalf, such as hosting providers or email service providers. These service providers are data processors and are required to comply with our instructions and take appropriate measures to safeguard your personal data.
If you have any concerns about the way in which we handle your personal data, you have the right to make a complaint to the Information Commissioner’s Office (ICO). The ICO is the UK’s independent authority for data protection matters. You can find their contact details on their website: https://ico.org.uk/.
16. Data Protection Registration
We are registered as a data controller with the UK Information Commissioner’s Office. Our data protection registration number is Z8180035.