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What is a Workplace Needs Assessment?

Apr 28, 2022

Throughout this guide, we’ll discuss everything you need to know about Workplace Needs Assessments, including:

  • What a Workplace Needs Assessment is
  • Why conducting a Workplace Needs Assessment is so important
  • The process of conducting a Workplace Needs Assessment.


We hope that by the end of this guide, you’ll have a much better understanding of Workplace Needs Assessments and how they can benefit your business!


So – What is a Workplace Needs Assessment?

Workplace Needs Assessments are impartial evaluations carried out at work to find solutions to problems that an employee with a disability encounters in their job. These solutions might include 1-to-1 support, assistive technology, or environmental adjustments.

A Workplace Needs Assessment can be conducted by an occupational therapist, physiotherapist, or other suitably qualified professional. The assessor will work with the individual and their employer to identify potential solutions to any workplace issues.

These assessments will take into account the specific needs of the individual, as well as the workplace environment and job role. Once the assessment is complete, a report will be produced detailing the findings and any recommendations for workplace adjustments, allowing employers to make the necessary changes.


Why are Needs Assessments Vital in the Workplace?

Workplace Needs Assessments are a vital part of ensuring that employees with disabilities can perform their roles to the best of their abilities, and they can also help to identify any potential health and safety risks in the workplace.

Workplace Needs Assessments can make a huge difference in your organisation. These crucial assessments can have a positive impact on employees living with disabilities, by improving their independence, productivity, and job satisfaction. Any business should be adequately supporting employees with disabilities, and Workplace Needs Assessments are one great way to do this.

Needs assessments in the workplace can also boost the overall work environment by:

  • Boosting workplace health
  • Reducing absenteeism
  • Improving job satisfaction and motivation
  • Increasing productivity
  • Enabling an individual to stay in employment

By supporting your employees, you’ll also be supporting your business. A Needs Assessment can help you to avoid the cost and disruption of staff turnover, as well as reduce sick days and boost productivity.


Who Can Request a Workplace Needs Assessment? 


Employers can request a Workplace Needs Assessment for an employee with a disability. The assessment can be conducted at any time, but it is often most useful before or during the induction period, or when an employee returns to work after an absence. The assessment can be requested by the employer, or by the employee themselves.

As an employer, there are many steps you can take to look after the wellbeing of your staff. With Workplace Needs Assessments being one, you could also look into Employee Mental Health Training!



Individual employees with any disability that affects their work can also request a Workplace Needs Assessment. This is usually done in consultation with their employer or line manager as the first point of contact, but it is not essential. Employees can request an assessment at any time during their employment if they are living with a disability that is impacting their work.

It’s important to remember your rights if you’re an employee living with disabilities. Workplace Needs Assessments are suitable for a variety of disabilities, including physical disabilities, sensory impairments, mental health conditions, and learning disabilities. Don’t be afraid to request a Workplace Needs Assessment if you think it could benefit you or your employees – the earlier the better! 


The Workplace Needs Assessment Process

A Workplace Needs Assessment is usually conducted over the course of one day, although this can vary depending on the individual circumstances. The process of conducting a Workplace Needs Assessment is usually similar regardless of who requests the assessment. Here’s a step-by-step outline of the process:

Step 1: Choosing Your Needs Assessment Provider

Once the decision has been made to go ahead with the assessment, the next step is to choose an assessor. It’s important to choose a provider that is experienced and qualified to carry out the assessment, as well as being familiar with your industry and workplace.

You may wish to ask for recommendations from other businesses or organisations, or search online for specialist needs assessment providers. At Thriiver, we offer a comprehensive Workplace Needs Assessment service that can be tailored to your specific requirements across a range of industries and workplaces.


Step 2: Meeting the Workplace Needs Assessor 

The job description of a Workplace Needs Assessor involves conducting impartial evaluations to identify solutions to workplace problems that an employee with a disability encounters in their job.

The assessor will work with the individual and their employer to identify potential solutions to any workplace issues. This usually takes the form of an initial meeting, followed by on-site observations and meetings with relevant staff members. This comprehensive service can assess a variety of disabilities, from mental health conditions to mobility issues. 


Step 3: The Final Report

The Workplace Needs Assessor will then create a detailed report with their findings and recommendations. This report will be shared with the individual and their employer and will help them identify reasonable adjustments that could be made to the workplace. Reasonable adjustments for employees with disabilities are required by law according to the Equality Act 2010.

The final report is an important document that can be used to inform decisions about workplace adjustments, support needs, and funding applications.


Step 4: Implementation

Once the final report has been shared, it is up to the employer and employee to decide how to proceed. The recommendations in the report can be implemented immediately, or they can be used as a long-term plan for workplace adjustments.

Workplace Needs Assessments can have a positive impact on the work environment, and they are an important tool for employers and employees who are living with a disability. If you think that a Workplace Needs Assessment could benefit you or your workplace, get in touch with a suitably qualified professional today.


Need an Expert Workplace Needs Assessment For Your Organisation?

At Thriiver, we specialise in Workplace Needs Assessments and we can provide you with the expert support that you need. We have a team of qualified and experienced assessors who are ready to help you boost workplace productivity and improve employee wellbeing.

We also offer certified Workplace Needs Assessor Training, so you can learn how to conduct these assessments yourself. This qualification can prove invaluable for HR professionals and line managers who want to support employees with disabilities.

If you think a Workplace Needs Assessment could help you, please Book an Assessment Today or get in touch with us if you have any questions!


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